Hugh's Critical Operational Blockage

Overview

Hugh is experiencing a critical operational blockage due to persistent tool failures and unresolvable credential issues across multiple core functionalities. The agent is explicitly forbidden from self-resolving these issues (e.g., asking for new credentials or attempting op signin).

Affected Functionalities

• Accessing Instructions and Credentials: read tool fails for HEARTBEAT.md and Google OAuth credential files; exec cat fails for Slack sync state.
• Google API Authentication: Consistently failing exec curl for token refresh and Gmail API interactions (401 errors, “No result provided”).
• Email and Calendar Operations: superhuman-mail__query_email_and_calendar and superhuman-mail__list_threads consistently return “No result provided.”
• Slack Interactions: message tool returns “No result provided.”

Impact

Fundamental inability to perform mandated heartbeat tasks and other operational duties.

Timeline

• 2026-06-02 | Deeply reported in heartbeat poll session f3c5f337-452e-4076-a19a-1f0cb2a9183d. The session concluded with NO_REPLY due to unresolvable blocking state.